If your Blink doorbell is not recording, it can be frustrating and leave you wondering why. There could be several reasons for this, but don’t worry, we’re here to help you troubleshoot the issue and get your doorbell back to recording mode.
One possible reason for your Blink doorbell not recording is that the Video Recording setting is turned off. By default, this setting is set to On, but it’s always a good idea to double-check. You can do this by accessing the Doorbell Settings screen on the Blink app. Make sure the Video Recording setting is toggled on to enable recording.
Another reason for your doorbell not recording could be network errors. Poor connectivity or an incorrect Wi-Fi password can hinder the recording capability of your Blink doorbell. Ensure that your doorbell is connected to a stable Wi-Fi network and that the password is correct.
If your Blink doorbell is running on battery power, low battery levels can also prevent it from recording. Check the battery indicator in the Blink app and replace the batteries if necessary. Maintaining a sufficient power source is crucial for uninterrupted recording.
Blink Video Doorbell • Two-way audio, HD video, motion and chime app alerts and Alexa enabled • wired or wire-free
$59,99 
Buy on AmazonKey Takeaways:
- Check the Video Recording setting in the Blink app to ensure it is turned on.
- Verify that your Blink doorbell is connected to a stable Wi-Fi network and that the password is correct.
- Monitor the battery indicator in the Blink app and replace the batteries if low.
How to troubleshoot network errors with your Blink doorbell
When it comes to network errors with your Blink doorbell, it can be frustrating to have issues with connectivity and recording capabilities. However, there are several troubleshooting steps you can take to address these problems.
1. Check Your Wi-Fi Connection
First and foremost, ensure that your Blink doorbell is properly connected to your Wi-Fi network. Common causes of connection issues include an incorrect Wi-Fi password, poor connectivity, or being on a different network during installation. To troubleshoot this, follow these steps:
- Double-check your Wi-Fi password to ensure it is entered correctly in the Blink app.
- Move your Wi-Fi router closer to the doorbell to improve the signal strength.
- If possible, reset your Wi-Fi router to clear any network errors.
By addressing these potential Wi-Fi connection problems, you can improve the performance and reliability of your Blink doorbell.
2. Optimize Access Point/Router Placement
Slow upload speeds or poor bandwidth can also impact the recording capability of your Blink doorbell. To overcome these network errors, consider optimizing the placement of your access point/router or Sync Module. By positioning them in an area with better signal strength, you can enhance the connectivity to your doorbell. Here are some tips for optimizing placement:
- Avoid obstructions such as walls, furniture, or appliances that can interfere with the signal.
- Place the access point/router or Sync Module in a central location for better coverage.
- Elevate the position of the access point/router or Sync Module to minimize signal interference.
By addressing these factors and improving the signal strength, you can troubleshoot network errors and ensure smooth operation of your Blink doorbell.
3. Check Internet Provider Speed
If you’ve followed the previous steps and are still experiencing network errors, it’s worth checking if your internet provider is delivering the expected upload speed. Sometimes, the advertised speed may not align with the actual speed. To troubleshoot this, follow these steps:
- Contact your internet service provider to ensure you are subscribed to a plan with sufficient upload speed.
- Perform a speed test using an online service to measure the actual upload speed you’re getting.
- If the upload speed is significantly lower than expected, consider upgrading your plan or discussing the issue with your provider.
By addressing any issues with your internet provider’s speed, you can ensure that your Blink doorbell functions optimally.
How to troubleshoot offline issues with your Blink doorbell
If your Blink doorbell is showing an offline error, it can be quite frustrating. However, there are several troubleshooting steps you can take to resolve this issue and get your doorbell back online.
1. Check your Wi-Fi Connection:
Ensure that your Wi-Fi is functioning properly. Your Blink doorbell requires a stable Wi-Fi connection to communicate with the Blink app and sync recordings. If there is a problem with your Wi-Fi, it may be the cause of the offline error. You can troubleshoot network connectivity issues by:
- Checking the Wi-Fi signal strength near your doorbell
- Resetting your Wi-Fi router
- Verifying that your Wi-Fi password is correct
- Ensuring that your router is not on a different network than your doorbell during installation
2. Verify System Requirements:
Make sure that your Blink doorbell meets the system requirements for network connectivity. Check the recommended Wi-Fi specifications and ensure that your network setup aligns with these requirements. This includes checking your internet speed and coverage area.
3. Troubleshooting Sync Module:
If your doorbell is connected to a Sync Module, there are a few steps you can take to troubleshoot offline issues:
- Try power resetting your doorbell by unplugging it from the power source and plugging it back in
- Move the Sync Module closer to your doorbell to ensure better connectivity
- Replace the batteries in your doorbell
4. Wiring Connections:
If your Blink doorbell is connected to wiring, ensure that it is securely attached to the wall plate and that the main circuit breaker is turned on. Loose or faulty wiring connections can lead to offline errors.
If you’ve tried all of these troubleshooting steps and your Blink doorbell is still offline, it may be necessary to reach out to Blink Support or Tech Support for further assistance and guidance.
How to change Wi-Fi for your Blink doorbell
If you need to change the Wi-Fi network for your Blink doorbell, follow these simple steps:
- Access the device settings in the Blink app.
- Go to the Privacy Settings section.
- Toggle the Video Recording setting on or off as desired.
- To connect to a new Wi-Fi network or reconnect to an existing one, navigate to the General Settings screen and tap on „Change Wi-Fi“ at the bottom.
- Depending on your Blink doorbell model, you may need to locate the reset button on the device.
- Press and hold the reset button to initiate the Wi-Fi network update.
- Once the update is complete, you can connect your doorbell to your desired Wi-Fi network and complete the setup process.
Blink Doorbell Wi-Fi Change Process:
| Steps | Action |
|---|---|
| 1. | Access the Blink app and navigate to the device settings. |
| 2. | Go to the Privacy Settings section. |
| 3. | Toggle the Video Recording setting to on or off as desired. |
| 4. | Tap „Change Wi-Fi“ at the bottom of the General Settings screen. |
| 5. | Locate the reset button on your Blink doorbell. |
| 6. | Press and hold the reset button to trigger the Wi-Fi network update. |
| 7. | Connect your Blink doorbell to your desired Wi-Fi network and complete the setup process. |
By following these steps, you can easily change the Wi-Fi network for your Blink doorbell and ensure seamless connectivity.
How to troubleshoot motion detection issues with your Blink doorbell
If your Blink doorbell is not detecting motion, there are a few troubleshooting steps you can try.
- First, ensure that the Motion Detection setting is turned on in the Blink app’s Motion Settings menu.
- Adjusting the Motion Sensitivity slider can also help improve motion detection. However, it’s important to strike a balance between sensitivity and excessive notifications.
- If your doorbell is still not recording video despite these settings, there may be a problem with the device itself.
Contacting Blink Support or Tech Supportal can help you troubleshoot and resolve any hardware issues. They may provide guidance on potential solutions or assist in getting a replacement if necessary.
Common Motion Detection Issues and Solutions
| Issue | Possible Solution |
|---|---|
| Motion Detection setting is turned off | Enable Motion Detection in the Blink app’s Motion Settings menu. |
| Motion Sensitivity is too low | Adjust the Motion Sensitivity slider to a higher setting. |
| Obstructions blocking the motion sensor | Remove any objects or obstructions that may be blocking the motion sensor’s view. |
| Incorrect placement or angle | Ensure that your Blink doorbell is properly positioned and angled to capture motion effectively. Consider adjusting its placement or using mounting accessories if necessary. |
| Interference from other devices | Move any electronic devices or appliances that may be causing interference away from your Blink doorbell. |
How to check Blink doorbell battery life and Wi-Fi connection
Is your Blink doorbell not recording? One possible culprit could be low battery levels. To check the battery life of your Blink doorbell, simply access the General Settings in the Blink app and look for the Battery Strength Indicator. If the indicator shows that the batteries need replacement, you can easily follow the step-by-step instructions provided by Blink to replace the lithium batteries and ensure optimal performance.
In addition to battery life, it’s crucial to ensure that your doorbell is connected to a stable Wi-Fi network. This is essential for seamless communication and uninterrupted recording. To check the Wi-Fi connection of your Blink doorbell, navigate to the General Settings and examine the signal strength indicator. If the signal strength is weak or nonexistent, you may need to troubleshoot your Wi-Fi network or consider moving your doorbell and router closer together to improve connectivity.
By regularly monitoring the battery life of your Blink doorbell and checking the Wi-Fi connection, you can proactively address potential recording problems and enjoy the full benefits of your smart doorbell.